Who Is Your “Them”

But recognize today that the Lord your God is the one who will cross over ahead of you like a devouring fire to destroy them. He will subdue them so that you will quickly conquer them and drive them out, just as the Lord has promised. (Deuteronomy 9:3)

I’ve been reading through Deuteronomy and camping on some of the passages. Today I’m in the first section of chapter 9, titled “Victory by God’s Grace.” Verse three above really struck a chord in me today.  I often read through these passages and visualize what the scene may look like. As you see above, Moses could have very well been standing on a simple rock to give this last impartation to the Israelites.

Many times I’ll breeze through a verse like this without imagining what that looks like today. We don’t need sandals and robes to take hold of this verse. We don’t need to wander in the wilderness for 40 years before this can apply. I think it’s actually a pretty simple question. Who are the “them,” in your life?  I believe there are places that God wants to bring us to in order to fulfill His purpose in our lives. They are places of prosperity (not preaching the prosperity gospel here), purpose, and provision. They are often occupied by “them.” They are surely a target for “them” to come steal, kill and destroy.

We all live in this promise. God’s will always prevails. I’m thankful that He goes ahead and with us to take care of “them.” So, who is your “them?”

Breathe In & Smile Out,

Chris

Service Matters – Always

This is an e-mail I woke up to this morning from Yahoo Sports. It came after a critical platform fail at the worst time. Honestly, when you get to this level I don’t know if there ever is a good time for a platform fail. I’m in two Fantasy Football leagues this year, which has me jumping between the ESPN and Yahoo Sports app to keep up. I’m not glued to all the games on Sunday, so I rely heavily on the apps to keep me up to date in real-time.  Yesterday it was more like half-time (not the football game type either) for most of the day.

I think there are some good lessons to garner from Ken Fuchs at Yahoo Sports. While I wasn’t pleased with the platform, I was happy with the way they handled it. Here are some key points to why I was happy with response:

1) They owned the problem.

2) They didn’t try to spin it.

3) They were transparent with their resolution path.

4) They learned from it.

5) They communicated immediately.

A company can say they believe in these principals all day long, but it’s not until they have to be applied to a situation that it becomes reality. It’s these kind of problems that make you stronger or break you down. I’m glad to see it is making them stronger, because I really like their functionality and feature set better than any other platform. Service to your customers matters, always.

Breathe In & Smile Out,

Chris